San Juan Airport Hotel18.4379, -66.0046
ex. Best Western
According to guest reviews, the hotel has been rated as Hotels Recommended by Guests in Puerto Rico
Best Western San Juan Airport is an impressive 2-star hotel set 8 km from Santurce and 13 km from Old San Juan.
The city center is 8 km away from the hotel.
The hotel allows quick access to parks and forests.
The venue is notable for the great location within a 10-minute drive to Luis Munoz Marin Intl airport.
San Juan Airport Hotel provides guestrooms fitted with free wireless internet, a laptop-compatible safe, television and iPod docking station. They feature bathrooms with a bathtub and a shower.
Eat & Drink
Buffalo Wings Restaurant treats guests with American and Puerto Rican meals and lies within 200 meters from the property.
Such business facilities as a business center and a meeting room are also available on site.
A gym and a fitness centre are among the on-site facilities.
Wireless internet is available in the entire hotel for free.
Paid Public parking is possible on site.
Number of floors: 6. Number of rooms: 125.
Late check-in/ -out
24-hour room service
Bar/ Lounge area
Outdoor dining area
Coffee/Tea in lobby
Paid shuttle service
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
- Paid shuttle service
- 24-hour room service
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Limousine service
- Wake up service
- Shops/Commercial services
- Bell staff/Porter
- Bar/ Lounge area
- Outdoor dining area
- Coffee/Tea in lobby
- Business centre
- Meeting/ Banquet facilities
- Game room
Spa & Leisure
- Sun terrace
- Garden view
- City view
- Air conditioning
- VIP room facilities
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Turndown service
- Dining table
- Ironing facilities
- Hair dryer
- Washing machine
- Free toiletries
- Flat-screen TV
- In-room computer
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
2 Double beds2 Double beds, 1 Queen-size bed, 2 Queen-size beds
In the Room
1 King-size bed
In the Room
1 King-size bed
- City landmarks
I have stayed many times but this was the last time. Last year I paid $71.00 with a Military discount, this last stay was $140+. No discounts. I was put in a room with two beds which I did not want or need . It was also a handicap room which I am not, so it was very unconfortable. The breakfast in the past was very good. Now it stinks. I could have stayed in bed. How you can more than double prices in such a short time while at the same time offering much less is beyond me. I have stayed in 5 star hotels in resort areas on this trip that was less expensive so in the future on my travels through San Juan I would rather pay to travel to other hotels in the area but will not seek accomodations there again, as I travel 3-4 times a year there. I am also advising my visitors to seek other accomodations while traveling through to visit us here on the Island. Thanks for little of nothing.
The hotel was run down, very old. Looks like it has not been updated in years. Staff at the front desk was poor and did not even indicate directions to the room until we asked. Breakfast was complimentary but awful as well. There is no transportation from other terminals to the one that the hotel is.
Breakfast lacked good food choices E.G. Yogurt, nutritious cereals bj Bistro very basic and could not be added to room charge
Small room, outdated facilities, stains on carpet, the whole hotel needs a face lift.
The Hotel is located INSIDE the Airport in front of the American Airlines check-in, which is very convenient for overnight connection flights! Apart from the being inside the airport it has a perfect acoustic insulation, you cannot hear any noises from the planes. The room is well manteined and clean, with comfort bed and good amenities in the bathroom. The Hotel has vending machines for water, sodas and snacks and it has the "standard" Best Western breakfest with 2-3 types of juices, fruit salad, bagels, bread, coffee and milk free. Also there is free WiFi internet.
The room is really small, but is acceptable to spend the night waiting for a connection flight. The TV is just too small (not even 14" I think!!) and due to the insulation, the window cannot be opened, and the Air Con was difficult to be regulated to find a nice temperature.
Accessible to every where. Good taxi service.
The jacuzzi is not properly for use, it is dangerous, I have an accident last Nov the 10th, during my stay.
Extremely comfortable bed and pillows....very clean .... .Normally so easy to get to except when I came in at midnight I could not find a way to get into the lobby. I had no checked luggage but had to go through there to find a person to help give directions.... The sign directions inside the airport were NO help.
You have a Good breakfast in a very clean surroundings and pleasant and helpful lady working there, but serving a little more extensive menu would be better. It is rather limited.
Lack of professionalism of person at the front desk.... Up on my arrival at the hotel I saw there was a long line. Although I had a reservation, as I was a late arrival, I called the front desk to make sure I was still good with my reservation. The lady that answered the phone actually told me –in a very rude manner—she did not have the time to entertain my questions because she was too busy as she was the only one at the front desk… The bottom line is; if the hotel is experiencing a shortage of personnel, this is a management issue, not a customer issue; in fact this should be transparent to the customers. I would have been a lot more sympathetic to her predicament, if she had been more courteous and professional. I am very disappointed at your establishment and the front desk’s lack of professionalism. For these reasons, I very much doubt your hotel will be my first choice during future travel to Puerto Rico.
It is the only hotel in the airport and it is directly connected with it
Staff communication Breakfast Price for such low quality hotel
Location in airport. We had an early flight the next dsy. Cleanliness and courteous reception.
Comfortable Good breakfast Easy accessibility to airport
The staff was incredible, both the front desk and room service. We asked for an extra blanket and it was delivered within 3 minutes. Small room but very clean, comfortable bed, good flat screen tv , very good continental breakfast included in the price. The best part was waking up refreshed and being steps away from good food and the airport ticket counter. Would definitely stay there again. Teresa Rojas & Maria E Salinas
I was amazed that my wife and I could walk a very short distance to the hotel. On our return trip from Culebra, we stayed a second time because we had an early flight out and discovered we could walk from the hotel lobby right into the airport without going outside. The convenience would be pretty tough to beat.
The free breakfast was typical of a free hotel breakfast. It was fine, but the healthy choices were very limited.